Mcheza Kenya is one of the most recent online sports companies to get into the East African market and specifically Kenya. Despite the launch of this product being long after the exit of Sportpesa, Mcheza Kenya quickly won over most of the betting lovers and is now among the internet betting platforms around the region.
One of the reasons behind its immense popularity is that it offers gamblers more options. For example, you can place a bet while the match is still going on; play your favorite live casino and virtual sports games. It also offers one with hundreds of games where they can place their bets. Some of the most popular games include football, motorbike, rugby, motorbike racing, netball, golf, and much more.
Registering an Account at Mcheza Kenya
The process of registering an account with Mcheza Kenya is quite easy and fast. Below is a step by step guide on how to register an account:
- You will open the official Mcheza Kenya website
- Click on the green-colored ‘register’ button located at the top right of the homepage
- Fill in the registration form that will pop up. Enter your phone number, email, address, choose preferred currency. In default, it will be Kenyan Shilling and create a strong password.
- After entering all the required details, you can read through the terms and conditions and check the box to confirm that you have read and understood all the terms and that you are above 18 years old.
- Immediately you are done with the registration process. An activation link will be sent to the email address you provided when filling in the registration form.
- After activating your account, you can take a tour on the site and try to understand it better.
- You can then deposit funds to your account
Downloading Mcheza Mobile App
However, it is impossible to download the mCHEZA directly from Google Play, where you get most of your apps from excluding the gambling apps. The reason why the mCHEZA app is not available in Google Play is that Google’s official market never accepts apps containing gambling activity with real cash.
To cope with this issue, the betting company has uploaded its app on its mobile browser version. You can get the button for downloading on the screen after entering this page. You can proceed to the platform via your mobile browser if you prefer to continue. Touch the skip button or click on the X located at the top right corner.
After downloading the APK file, the process of installation is very easy and fast and does not require any prior knowledge or experience in order to install the app.
What Betting Options are Available at Mcheza Kenya?
There are different mCHEZA bet types. Some of the most common types are the single bet, multi bet, and system bet.
Mcheza Single Bet
It refers to a simple betting form where you will predict the outcome of a single match, specify your stake and then place a bet. Right predictions will mean that you win.
Mcheza Express Bet
It comprises two or more events, and the condition is that none of the games should end up losing
Mcheza Chain Bet
It is a combination of the single bets which are independent of each other. The condition of this bet is winning the first event.
Mcheza System Bet
It comprises a minimum of three games. The mCHEZA Kenyan program forms variants of games that have been selected by the player.
In case you are placing a single bet, you will be required to enter the sum of the amount you intend to stake on the space next to every chance. However, for the multi-bet option, you will enter the amount to stake at the bottom part of all events.
Available Bonuses and Special Promotions
mCHEZA Kenya has two bonus types.
Mcheza Rafiki Bonus
It is for registered mCHEZA users. A referral bonus is that whenever a designated account owner refers to a friend, they get a reward in the mCHEZA Karibu Rafiki program. The person who has been referred will have to place three bets for someone who mentioned them to get 225 Kenya Shillings.
Jackpot Winning Bonus
It is a type of bonus meant for 10, 11, and 12 right predictions from the ten-match jackpot events. It is a new bonus type in the mCHEZA Kenya betting platform. The players always have the freedom to place any combination of bets they want on the jackpot. The other types of bonuses are the:
- 50% bonus that comes on winning multibet. It is only meant for more than ten events
- 25% bonus that comes on winning a multi-bet of 7, 8, 9, and 10 events.
- Bet Refund Bonus is intended for multi bets of 7+ games where a player stands a chance of winning 50% of the stake if he loses by a single match.
Depositing Money at Mcheza Account
After activating your mCHEZA account, you can proceed and deposit your funds into your mCHEZA account. To deposit funds, you will have to click on the ‘payment’ option at the top left side of the homepage.
However, at the time of writing this review guide, there was only one deposit method at mCHEZA, MPESA. The minimum amount you can deposit is 10 Kenya Shilling, while the maximum amount you can deposit is 140,000 Kenya shilling. There are no fees on the deposit made. To deposit funds to your mCHEZA account, you can use the following steps:
- Go to MPESA menu on your mobile phone
- Choose Lipan an MPESA option and click Paybill
- Enter the mCHEZA pay bill number-295525
- Enter Account Name – mCHEZA
- Enter the amount you want to deposit to your mCHEZA account
- Enter MPESA pin
- After confirming that all the details entered are right, click on the ‘send’ button
- You can now wait for the MPESA to send you a confirmation message concerning the transaction done
- The deposits are usually processed immediately
Withdrawing Money from Mcheza
When withdrawing, the only available withdrawal method is via SMS. The minimum amount you can withdraw is 10 Kenya shilling, while the maximum amount you can withdraw is 140,000 Kenya shilling. There are no withdrawal fees.
To withdraw funds using the following SMS CASHOUT#Amount to 29888. For example, when you want to remove 10,000 Kenya shilling, use SMS: cashout#10,000 to 29888. You will be able to receive your funds in your MPESA account within 12 hours. There are times when the betting site might request some identification proof through documents to prove your identity and address.
Availability of Customer Service
In case you have an issue and want to get help from mCHEZA, you can always contact their support team via free phone, email address, or live chat. To access the betting site contact section, look at the top right of the screen and click on the button with a telephone symbol.
Immediately you click on this button, you will be redirected to a page with contacts. Mcheza offers you round the clock customer support service. Make a free phone call by dialing +254 (0) 780 229 888 or +254 (0) 709 229 888. However, if you want to seek a formal response to a particular question that you may have, you can decide to send the customer support team at mCHEZA, an email that will always reply within a day.
- Use email address [email protected] for finance-related issues
- For marketing queries, make contact through [email protected]
- For career and job inquiries’, send them an email at [email protected]
To access a live chat option, look at the bottom right of the screen and click on the button with a message symbol which is nestled in it. Immediately you click on the button, a chat box will pop up on the screen. As advertised on the screen, a representative from the customer support department should get back to you within 8 minutes of sending a text message of a query.
Common Questions About Mcheza Kenya
There is a FAQ section on the Mcheza Kenya official website. Here you will get a set of the most frequently asked questions. It is recommended that before you contact the customer support team, you first go through this section to see if your issue has been addressed here.
Some of the most asked questions include:
Can I sign up at Mcheza via SMS?
Send an SMS ‘Cheza’ to 29888: You will receive an SMS confirmation message with four digits PIN. Use the PIN to activate your Mcheza account. You can now proceed and start playing and winning with Mcheza. It is a very simple and fast process and any Kenya owning a mobile phone can use it to sign up.
Is it possible to bet via SMS?
To place your bet on Mcheza, you can use your mobile phone, which is the simplest method for Kenyans. SMS shortcode for Mcheza is 29888 while their pay bill number is 295525
Does Mcheza Have A Downloadable Mobile Application?
Mcheza comes with a perfect sportsbook app. The app is available to Android users only. However, due to the Google Play rules and regulations, you cannot download the app via Google Play.
To download the Mcheza sportsbook app, you will have to visit the official Mcheza website, where you will see a download app option. You can use a few data-intensive versions of the betting site on the mobile phone by accessing the Mcheza wap website on this page although the graphic will be quite low.
The Mcheza sportsbook app will offer exceptional ease of access and allow the player to place bets on the go without having to sit on the computer screen. The app is graphically superior to the betting site version of the desktop and comes with all the major options on one screen.
It also has a dedicated button for different sports on offer at the betting site and center of the screen, which ensure in-play markets below the buttons. The mobile-friendly version of this betting site is more or less the same. We do hope that Mcheza Kenya will be able to offer the iOS app in the near feature.
How to login to a Mcheza Account?
Both the Mcheza Kenya registration and login menu are located at the top right section of the homepage. Username is the mobile phone number, while the PIN sent to you via SMS is the password.
How to win the Mcheza Jackpot?
There are up to seven matches to forecast daily on Mcheza jackpot. You will have to predict a set combo 1X2 PLUS u/o (Under/over). You stand a chance of winning massive amounts if you can predict all the jackpot events right.
Is it possible to cancel a bet in Mcheza?
It is possible to cancel a bet up to 10 minutes after the bet recognition, and before the start of the matches, which you have placed the wagers. You can quickly fulfill this using the SMS code cancel#BetId to 29888
Can I withdraw money using Safaricom M-Pesa?
Withdrawing money from Mcheza to MPESA is very easy. You can easily accomplish that by sending SMS to Mcheza shortcode, cashout#Amount sent SMS to 29888.
Registering at Mcheza via SMS?
Joining Mcheza using SMS is also very easy and fast. All you have to do is send SMS ‘CHEZA’ to 29888. You will receive an SMS confirmation message with a four-digit pin. Use the PIN to activate your Mcheza account. You can then play and win with Mcheza. Mcheza Kenyan has tried being available and making almost all their operations via SMS possible to be a convenient method for Kenyan who likes spending most of their time on their mobile phones. It has surpassed most of the other top betting sites in Kenya within a short period of time. They offer very competitive odds especially on football which most Kenyans place their bets on.